Laura is a Retail HR professional, with very wide and specific knowledge of the range of People issues facing many businesses including major UK corporations. This extends to direct international experience in Europe, America and Asia (China, Hong Kong and Taiwan). With her early years spent in retail operations, she has a firsthand awareness of line management’s requirements and the power of clear and simple HR procedures. Her judgment is impeccable.
Laura’s general management skills have developed considerably in recent years – fuelled, perhaps by her deep interest in the link between corporate values, staff motivation and business results. In implementing these strategies at MFI she proved well capable of operating at the COO level. Her impact is through team leadership ability, backed up with a demanding streak, if required.
John M. Hancock
Chief Executive 1999-2005
MFI Group